bbb8 Privacy Policy

bbb8 (referred to hereinafter as "we", "us", or "the platform") operates a safe and reliable online gaming service for players in Bangladesh. This Privacy Policy ("Policy") explains what information we collect, how we use it, and the circumstances under which we share it with third parties.

By completing registration or using any service on our website bbb8.cam, you are considered to have agreed to this Privacy Policy. This Policy operates together with our Terms and Conditions.

Personally Identifiable Information

When you open an account at bbb8, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — only persons aged 21 and above may register)
• Email address
• Password (stored in encrypted form, never kept in readable form)
• Preferred currency (Bangladeshi Taka / BDT)

Financial and Payment Information

We retain certain payment-related information to facilitate deposits and withdrawals. However, when you transact via bKash, Nagad, or Rocket, your mobile banking PIN or password never reaches us — that process is handled entirely on the respective provider's platform.

• Mobile banking number (bKash / Nagad / Rocket)
• Bank account details (for bank transfers)
• Transaction amount, date, and reference number
• Deposit and withdrawal history

Automatically Collected Information

When you use the bbb8 website, the following information is recorded automatically:

• IP address and device type
• Browser version and operating system
• Time and duration of access to the platform
• Page view sequence and click patterns
• Cookies and session tokens

bbb8 uses the information collected solely for lawful and legitimate purposes. The main purposes are described below:

3.1 Account Management

Personal information is used to create, verify, and keep your account secure. Age verification details provided at registration are used to confirm that the user is 21 years of age or older.

3.2 Transaction Processing

Financial information is required to complete deposits and withdrawals correctly. The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳800. Transaction history is retained to assist in resolving disputes.

3.3 Customer Support

Our 24/7 Bangladeshi-Bengali live chat support may use your account information to resolve your issues quickly. Identity verification is required for any request.

3.4 Fraud Prevention and Security

Information is analysed to detect suspicious activity, prevent account misuse, and combat money laundering. All transactions on the platform are protected by SSL encryption.

3.5 Responsible Gaming

We monitor gaming behaviour to identify problematic patterns early and provide support. This is part of our Responsible Gaming Policy.

The bbb8 website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve the site's functionality.

4.1 Essential Cookies

These cookies are necessary to maintain login sessions, remember language preferences, and ensure security. Without them, the site will not function properly.

4.2 Analytical Cookies

Analytics cookies are used to understand which pages on the site are visited most and how users navigate. This information helps improve the service.

bbb8 does not sell your personal information or share it with third parties for advertising purposes. Information may be shared only in the following limited circumstances:

5.1 Payment Providers

The minimum information necessary to process bKash, Nagad, Rocket, or bank transfers is shared with the relevant payment platform. These organisations follow their own privacy policies.

5.2 Technology Partners

Game software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe) are partners in operating the platform. They receive only the session information necessary to run the games.

5.3 Legal Obligations

If we are required by Bangladeshi law or a court order to provide information to the relevant authority, we are obliged to do so. In such cases, you will be informed in advance where possible.

5.4 Business Transfer

In the event of any future merger or acquisition, user data may be transferred. In that circumstance, the new authority will be bound to comply with the terms of this Privacy Policy.

6.1 Retention Period

Information collected while your account is active is retained throughout that period. Even after account closure, some information may be kept for a specified period due to legal or regulatory requirements. Information that is no longer needed is securely deleted after a defined time.

6.2 Security Measures

We apply industry-standard security measures to keep your information protected:

• SSL/TLS encryption — on all data transmissions
• Password hashing — using the bcrypt algorithm
• Two-factor authentication option
• Regular security audits and penetration testing
• Server access restricted and logs monitored

Every registered user of bbb8 has the following rights regarding their personal information:

7.1 Data Access

You can request details of the information held in your account at any time. To make this request, email [email protected].

7.2 Data Correction

You have the right to request correction of inaccurate or incomplete information. This can be done through your account settings or directly via the support team.

7.3 Account Closure Request

You may permanently close your account if you wish. Even after closure, some transaction data may be retained for a specified period for legal reasons.

7.4 Opting Out of Marketing Communications

If you do not wish to receive promotional emails or notifications, you can cancel your subscription from your account settings or notify our support team directly.

bbb8 is for persons aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.

Age is verified based on the date of birth provided at registration. If we become aware that a user is below the required age limit, their account will be closed immediately and any information collected will be securely deleted.

The bbb8 platform may include content from game software providers (such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, JILI, Spribe, PG Soft). These organisations have their own privacy policies and we are not responsible for their data-handling practices.

We recommend that you read the policies of any third-party service before using it.

bbb8 reserves the right to revise this Privacy Policy as needed. For significant changes, a notification will be sent to your registered email and the "Last Updated" date on the website will be revised.

If you continue to use the site without objection after any changes, it will be assumed that you have accepted the revised Policy. You have the right to request account closure if you object to any change.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our privacy team:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali
• Response Time: Typically within 24-48 hours

We take all complaints seriously and aim to resolve them as quickly as possible.